LIFETIME RESIDENTIAL WARRANTY:

Tex Tone Concrete Coatings warranties the coverage for the lifetime of the original purchaser for the service life of the floor. This warranty applies to flaking, chipping, peeling, separating, or delamination of the coating as a direct result of product failure, provided the job has been paid in full to terms and the coating has been installed by Tex Tone Concrete Coatings on properly prepared exterior, interior, or horizontal surfaces.

Tex Tone Concrete Coatings guarantees that all coatings will be free from defects under these conditions and will perform without failure for the lifetime of the original customer. If any covered issue arises, TTCC will repair or replace the affected areas. Repairs will be completed in a timely manner, and we will assess the best course of action to patch failing areas or recoat sections as needed. The warranty does not apply to coatings applied in areas not intended for product use.

5 YEAR COMMERCIAL WARRANTY:

For commercial coatings, Tex Tone Concrete Coatings warranties the coverage for 5 years following completion of the coating. This warranty applies to flaking, chipping, peeling, separating, or delamination of the coating as a direct result of product failure, provided the job has been paid in full to terms and the coating has been installed by Tex Tone Concrete Coatings on properly prepared exterior, interior, or horizontal surfaces.

Tex Tone Concrete Coatings guarantees that all coatings will be free from defects under these conditions and will perform without failure for the 5 year period for the original customer. If any covered issue arises, TTCC will repair or replace the affected areas. Repairs will be completed in a timely manner, and we will assess the best course of action to patch failing areas or recoat sections as needed. The warranty does not apply to coatings applied in areas not intended for product use.

Warranty Exclusions:

Tex Tone Concrete Coatings will not be liable for:

● Any customer damages; fire, heat (over 200°F), smoke damage, abuse, chipping, accidents, animal clawing, or chewing.

● If the surface was not prepared properly due to external factors beyond TTCC’s control.

● If the surface contains contaminants such as salt, oil residue, paint, wax, curing compounds, grease, or water repellents that were not disclosed prior to installation.

● Moisture-related failures if pre-installation moisture tests indicated excessive levels and the customer opted to proceed.

● Tex Tone Concrete Coatings does not level, pitch, or grade concrete surfaces.

● Tex Tone Concrete Coatings does not prevent lime/calcium/mineral deposit or rust from (resurfacing).

● Tex Tone Concrete Coatings does not repair, coat, or mend any control/expansion joints as they are considered industry standard structural members of the substrate.

Any coated surface can be a slip hazard, especially when wet. Tex Tone Concrete Coatings is not responsible for slip/fall accidents. It is the customer’s responsibility to maintain safe slip resistance levels throughout the life of the floor. While slip-resistant additives help reduce risks, there is no guarantee against slip/fall incidents. Non-slip coatings will wear down over time and will require reapplication.

To Make a Claim:

If you experience an issue covered by this warranty, please contact Tex Tone Concrete Coatings immediately. Provide the date of installation, details about the issue, and any supporting photos. We will assess the claim, inspect the area, and determine the best course of action. If the warranty applies, TTCC will complete any necessary repairs or replacements at no cost to the customer, aside from any additional upgrades requested.